Guide
Ordering ready mix: the truck math, the spacing, and the clock
The order you phone into the plant is not a shopping list — it’s the pour plan, stated in trucks and minutes. Dispatch will execute exactly the rate you asked for, whether or not it matches what your crew can place, and every mismatch shows up on your site as either a line of trucks burning their clock at the curb or a crew standing on finished edges waiting for mud. Here’s the math worth getting right before you dial.
The units the plant thinks in
A standard mixer holds 10 cubic yards — some markets run 8s, a few run 12s, and road weight limits can cap a legal load below drum capacity. Under a full load you’re into short-load territory: plants commonly add a fee below about 4 yards, often in the $50–100 range, because a two-yard delivery costs them the same truck and driver as a ten. The ordering consequences are simple: think in full trucks where you can, put the odd yardage on the last load, and ask for that last truck on will-call so you can size it against what the forms actually took.
And round up — modestly on flatwork, firmly on anything structural. The half-yard you send back costs a disposal line on the invoice. The half-yard you’re missing costs a short-load fee, a forty-five-minute wait with a full crew standing, and — if the placed concrete takes its initial set while you wait — a cold joint in a wall that will outlive everyone on the pour.
Spacing: the order rate is the pour plan
Trucks spaced the usual 30–45 minutes apart deliver 13–20 yards an hour. That’s the number to hold up against your placement rate — a chute-fed flatwork crew and a boom pump running 70–90 yards an hour need completely different rotations. Order faster than you can place and the queue at the curb spends its 90-minute clock idling; order slower than the pump and the placement stalls between loads, which is how a cold joint happens with everyone doing their job. Two habits keep the rotation honest: time the first truck to when the crew and pump are actually ready to take it — not to when people are scheduled to arrive — and call dispatch to stretch or tighten the spacing the moment you can see the drift. Plants adjust rotation all day; they just can’t un-batch the truck that already left.
The clock on every load
Every drum is on the ASTM C94 clock from the moment water hits cement: discharge within 90 minutes or 300 revolutions, whichever comes first. It’s adjustable by agreement, retarders stretch it, and a 95°F afternoon shrinks the practical window no matter what the ticket says. The full story — and what the deadline means for cold joints — is in the 90-minute-window guide; the ordering takeaway is one line: the spacing you ask for is the mechanism that protects the clock.
What to have ready when you call dispatch
- Yards, rounded with intent, with the last load flexible or on will-call
- Mix and PSI per the spec — plus admixtures: a non-chloride accelerator for cold-weather pours, retarder for hot ones, and say if it’s a pump mix
- Slump the spec allows
- First-truck time and spacing — your placement rate, stated in minutes between trucks
- Site contact and phone — the person at the pour, not the office
- Access and washout — where trucks stage, turn, and rinse
When the pour moves, dispatch is call number one
Every number above lives on a schedule somewhere. The failure mode isn’t getting them wrong — it’s a pour that moves after you’ve ordered, and a plant that never hears. A gate time slips, weather flips overnight, and the rotation you carefully built starts rolling toward a site that isn’t pouring; the group text reliably reaches the crew and reliably misses the dispatcher. That’s the coordination gap the Place & Finish pour board exists to close: the plant and its order number ride on the pour card, and when the pour is confirmed, moved, or canceled, one click notifies the plant, the pump, the GC, and the crew — old date and new. The truck math is yours; making sure everyone’s doing the same math is what the board is for.
Order like the schedule depends on it
Because it does: the rotation you phone in is the skeleton of the pour day. Get the loads, the spacing, and the clock right — then keep every vendor on the same version of the plan when it moves. Planning Ops is built for concrete subs, veteran-owned, with a 14-day free trial and your whole crew riding free as viewers. Put the Plant on the Pour Card →