Invite Your Team & Set Roles
Gear ⚙ → Control Panel → Users & Roles · Admin only User management lives in Control Panel → Users & Roles (gear ⚙) and is Admin only. Open it to Invite User, set roles, and send password resets. Each area has its own role; the Manpower view has four:
- Admin — everything: schedule, roster, projects, and users. Branding, notifications and billing stay with the workspace owner.
- Editor — runs the schedule: edit cells, manage the roster, add/archive projects, and import rosters. Can’t manage users or touch billing.
- Coordinator — a roster‑only role: add/edit people and set statuses and badges — but can’t set time off, edit the schedule or projects, or import a roster (those are Admin/Editor).
- Viewer — read‑only.
Project Schedule has its own role beside Manpower — Admin (edit any schedule), Editor (build their own), Viewer (read‑only) or No access (the tab hides). It’s a grant of its own, separate from the Manpower role, and Admin or Editor takes a working seat (still one per person); Viewer is free.
Each person you invite gets a branded welcome email with a secure link to set their own password — no temporary password, no manual handoff. The link works for 14 days; after that they tap Forgot your password? on the sign-in page, or you send a fresh one with Resend Welcome Email from their ⋯ menu. Your plan’s base price includes a set of working seats (Admin, Editor, and Coordinator); your first few are already covered. Past those, the workspace owner adds a seat when inviting (a prorated per-seat add-on), and when the owner removes a working user, any extra seat comes off at the next billing date. Viewers are always free and unlimited, so read-only access is never blocked. (If a card on file is declined, the seat isn’t added — fix billing in section 18 and retry.) To reset a password, open any user and hit Reset Password — the hub emails them a link to set their own new password (you never see it). Removing a user takes away their access to this workspace; you can re-invite them any time.
Who Can Add & Remove
- Admin — adds and manages every role, changes roles, resets passwords, and removes users. Adding or lowering paid seats is the workspace owner’s.
- Editor, Coordinator & Viewer — no access to the Control Panel or the Users screen at all.
These limits hold on the server, not just in the UI — a non-admin can’t add a paid user or delete anyone even by going around the buttons.
Adding Working Seats & Reducing Them
Your team size and your bill stay in sync (paid seat changes are the workspace owner’s):
- Invite User (top of the Users & Roles panel) — create a working user (Admin, Editor, or Coordinator). If that takes you past the working seats you pay for, the owner confirms an Add a paid seat? prompt (a prorated $20/seat add-on; no charge until a trial ends), and another admin’s invite is refused until the owner adds the seat. Adding a Viewer is always free.
- Lower paid seats from Control Panel → Billing → Manage Subscription (workspace owner), or the owner can just remove a paid user and their seat frees automatically (when another admin removes one, the seat stays billed until the owner lowers it). Reductions take effect at your next billing cycle (no surprise mid-cycle credit), and you can’t go below the working seats your base plan includes — the Planning Ops plan includes 3. Viewers never count against this floor.
Either way, the owner gets a confirmation email with the new seat count and any prorated charge.
One platform, four views. Place & Finish, Manpower, Project Schedule, and Daily Reports share one working-seat pool — your seats work across every view, so the same person never costs you twice. Each view keeps its own user list, so adding someone to one view doesn’t automatically give them another — grant each person the views they actually need.