Invite Your Team & Set Roles
Gear ⚙ → Control Panel → Users & Roles · Admin only User management lives in Control Panel → Users & Roles (gear ⚙) and is Admin only. Open it to Invite User, set roles, and send password resets. Each area has its own role; the Manpower view has four:
- Admin — everything: schedule, roster, projects, users, branding, and billing.
- Editor — runs the schedule: edit cells, manage the roster, add/archive projects, and import rosters. Can’t manage users or touch billing.
- Coordinator — a roster‑only role: add/edit people and set PTO, statuses, and badges — but can’t edit the schedule or projects, and can’t import a roster (that’s Admin/Editor).
- Viewer — read‑only.
Project Schedule has its own role beside Manpower — Admin (edit any schedule), Editor (build their own), Viewer (read‑only) or No access (the tab hides). Building needs Manpower Admin or Editor underneath, and it never costs an extra seat.
Each person you invite gets a branded welcome email with a secure link to set their own password — no temporary password, no manual handoff. Your plan’s base price includes a set of working seats (Admin, Editor, and Coordinator); your first few are already covered, and adding another working user is self-serve — it bills a prorated per-seat add-on automatically, and removing one frees the seat. Viewers are always free and unlimited, so read-only access is never blocked. (If a card on file is declined, the seat isn’t added — fix billing in section 18 and retry.) To reset a password, open any user and hit Reset Password — the hub emails them a link to set their own new password (you never see it). Removing a user revokes their access; their record is deactivated, not erased.
Who Can Add & Remove
- Admin — adds and manages every role, changes roles, resets passwords, removes users, and changes your working-seat count.
- Editor, Coordinator & Viewer — no access to the Control Panel or the Users screen at all.
These limits hold on the server, not just in the UI — a non-admin can’t add a paid user or delete anyone even by going around the buttons.
Adding Working Seats & Reducing Them
Your team size and your bill stay in sync (paid changes are Admin-only):
- Invite User (top of the Users & Roles panel) — create a working user (Admin, Editor, or Coordinator). If that takes you past the working seats your plan already includes, it bills a prorated per-seat add-on automatically and the confirmation shows the new total. Adding a Viewer is always free.
- Lower paid seats from Control Panel → Billing → Manage Subscription (workspace owner), or any admin can just remove a paid user and their seat frees automatically. Reductions take effect at your next billing cycle (no surprise mid-cycle credit), and you can’t go below the working seats your base plan includes — the Planning Ops plan includes 3. Viewers never count against this floor.
Either way, the admin who made the change gets a confirmation email with the updated recurring amount.
One platform, four views. Place & Finish, Manpower, Project Schedule, and Daily Reports share one working-seat pool — your seats work across every view, so the same person never costs you twice. Each view keeps its own user list, so adding someone to one view doesn’t automatically give them another — grant each person the views they actually need.